Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During peak seasons, promotions, or holidays, processing times may be slightly extended.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (where available).

Shipping Times

Estimated delivery times vary depending on your location:

United Kingdom

Standard Shipping: 3–7 Business Days

Europe

Standard Shipping: 5–10 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email.

Please allow up to 48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

CINNOVA TECHNOLOGIES LTD is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

If you notice an error in your shipping details, please contact us immediately at support@cinnovatechnologies.co.uk.

Lost or Delayed Shipments

While we work with trusted shipping partners, delivery delays can occasionally occur.

If your package appears significantly delayed or lost, please contact our support team and we will assist in investigating the issue with the carrier.